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Terms and Conditions

1. Introduction

Welcome to SignChain! These terms and conditions outline the rules and regulations for the use of SignChain's website and application (referred to as the "Service").By accessing this website and using our application, we assume you accept these terms and conditions. Do not continue to use SignChain if you do not agree to all the terms and conditions stated on this page.

2. License to Use

We grant you a limited, non-exclusive, and non-transferable license to use the Service solely for your personal and non-commercial purposes. This license is subject to your compliance with these terms and conditions.

3. Restrictions on Use of the SignChain Platform

By using the SignChain platform, you agree not to engage in any activity or transmit any information that, in our sole discretion:

  • Is illegal or violates any federal, state, or local law or regulation.
  • Advocates illegal activity or discusses illegal activities with the intent to commit them.
  • Violates any third-party rights, including, but not limited to, right of privacy, right of publicity, copyright, trademark, patent, trade secret, or any other intellectual property or proprietary rights.
  • Is harmful, threatening, abusive, harassing, tortious, indecent, defamatory, sexually explicit or pornographic, discriminatory, vulgar, profane, obscene, libelous, hate speech, violent or inciting violence, inflammatory, or otherwise objectionable.
  • Interferes with any other party’s use and enjoyment of the SignChainplatform.
  • Attempts to impersonate another person or entity.
  • Is of a commercial nature in a way that violates these Terms, including but not limited to, using the SignChain platform for spam, surveys, contests, pyramid schemes, or other advertising materials.
  • Falsely states, misrepresents, or conceals your affiliation with another person or entity.
  • Accesses or uses a SignChain Services account of a Customer without such Customer’s permission.
  • Distributes computer viruses or other code, files, or programs that interrupt, destroy, or limit the functionality of any computer software or hardware or electronic communications equipment.
  • Interferes with, disrupts, disables, overburdens, or destroys the functionality or use of any features of the SignChain platform, or the servers or networks connected to the SignChain platform.
  • "Hacks" or accesses without permission our proprietary or confidential records, those of another user, or those of anyone else.
  • Improperly solicits personal or sensitive information from other users including without limitation address, credit card or financial account information, or passwords.
  • Decompiles, reverse engineers, disassembles, or otherwise attempts to derive source code from the SignChain platform, except as expressly permitted in these Terms or by law, unless and then only to the extent permitted by applicable law without our consent.
  • Removes, circumvents, disables, damages, or otherwise interferes with security-related features, or features that enforce limitations on use of the SignChain platform.
  • Uses automated or manual means to violate the restrictions in any robot exclusion headers on the SignChain platform, if any, or bypasses or circumvents other measures employed to prevent or limit access, for example by engaging in practices such as “screen scraping,” “database scraping,” or any other activity with the purpose of obtaining lists of users or other information.
  • Modifies, copies, scrapes or crawls, displays, distributes, publishes, licenses, sells, rents, leases, lends, transfers, or otherwise commercializes any materials or content on the SignChainplatform.
  • Downloads (other than through page caching necessary for personal use, or as otherwise expressly permitted by these Terms), distributes, posts, transmits, performs, reproduces, broadcasts, duplicates, uploads, licenses, creates derivative works from, or offers for sale any content or other information contained on or obtained from or through the SignChain platform, by any means except as provided for in these Terms or with the prior written consent of SignChain.
  • Attempts to do any of the foregoing.

If you believe content on the SignChain platform or any activity by an individual or entity violates the above restrictions, please contact us at [email protected]. You may not frame the SignChain platform, place pop-up windows over its pages, or otherwise affect the display of its pages. You may link to the SignChain platform, provided that you acknowledge and agree that you will not link the SignChainplatform to any website containing any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or information or that violates any intellectual property, proprietary, privacy, or publicity rights. Any violation of this provision may, in our sole discretion, result in termination of your use of and access to the SignChain platform effective immediately. You acknowledge that we have no obligation to monitor your – or anyone else’s – access to or use of the SignChain platform for violations of these Terms, or to review or edit any content. However, except as otherwise expressly provided herein, we have the right to do so for the purpose of operating and improving the SignChain platform (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes, analytics, and advertising), to ensure your compliance with these Terms and to comply with applicable law or the order or requirement of a court, consent decree, administrative agency or other governmental body.

4. Content

You acknowledge that SignChain contains material that is protected by intellectual property rights. You agree not to copy, distribute, modify, or create derivative works based on such material.

5. User Accounts

To access certain features of the Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account.

6. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Violating any laws or regulations
  • Infringing on any third-party rights
  • Using the Service for any unlawful purpose
  • Interfering with or disrupting the Service or servers connected to the Service

7. Privacy Policy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

8. Term and Termination

  • a. Termination: You may terminate your use of the SignChain platform at any time by discontinuing further use. SignChain reserves the right to terminate your access to the platform at our sole discretion for any reason, including violation of these Terms.
  • b. Effect of Termination: Upon expiration or termination of these Terms, any accrued liabilities to SignChain will survive. Your licenses and use rights to the platform, including any intellectual property therein, will immediately terminate. Sections pertaining to ownership, restrictions on use, privacy, confidentiality, and certain other provisions will survive termination.

9. Warranties and Disclaimers

  • a. Warranty Disclaimer: The SignChain platform and any information provided are offered &quotas is" and "as available." SignChain and its affiliates expressly disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, quality, accuracy, and title. We do not warrant that the platform or information will be error-free, meet your requirements, or be timely or secure.
  • b. Limitation of Liability: SignChain parties shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of the platform or information provided. We do not warrant or endorse any products or services offered by third parties through the platform.

10. Indemnification Obligations

You agree to defend, indemnify, and hold SignChain harmless from any third-party claims, liability, damages, and costs arising from your use of the platform, violation of these Terms, or infringement of any intellectual property rights.

11. Limitations of Liability

SignChain's liability for any cause of action arising from or related to these Terms or your use of the platform shall not exceed USD$50. This limitation of liability represents the agreed allocation of risk between the parties and is an essential element of the Terms.

12. General

  • a. Third-Party Content: SignChain may include links to third-party websites, services, or resources for your convenience, but we do not endorse or guarantee the quality, suitability, functionality, or legality of such external content. We disclaim responsibility for the content of external websites or user-generated content. Any interactions or transactions with advertisers or partners found on or through SignChain are solely between you and them, and we bear no liability for any resulting loss or damage.
  • b. Relationship: You and SignChain operate as independent entities, and these Terms do not establish a joint venture, partnership, or franchise relationship between us. These Terms are not enforceable by non-parties, and no third-party beneficiaries are intended. Without our written consent, you must not represent yourself as our agent.
  • c. Trade Restrictions: You acknowledge that SignChain's services are subject to export control and sanctions laws. By using SignChain, you represent and warrant that you are not located in, under the control of, or listed on any government list that prohibits transactions. You are responsible for complying with all trade restrictions regarding any data transmitted through SignChain.
  • d. Assignability: You may not transfer your rights or obligations under these Terms without our prior written consent. However, we reserve the right to freely assign our rights and obligations. Any attempted transfer without consent is deemed void.
  • e. Notices: Written notices must be sent via certified or registered mail, insured courier, or through SignChain services. Changes to contact information must be communicated in writing. Notices are considered effective upon receipt using SignChain services, two business days after mailing, or one business day after courier delivery.
  • f. Force Majeure: Neither party is liable for failure to fulfill obligations under these Terms due to a force majeure event. The affected party will promptly notify the other party and make reasonable efforts to resume performance.
  • g. Entire Terms: These Terms constitute the entire agreement between you and SignChain, superseding all prior agreements. Any additional terms proposed by you are rejected unless expressly accepted by SignChain.
  • h. Governing Law & Venue: These Terms are governed by the laws of India. Disputes not subject to arbitration may be brought in a court of competent jurisdiction in Chandigarh, India. Both parties consent to the exclusive jurisdiction of the Punjab & Haryana courts in Chandigarh.
  • i. Language and Translations: Translations of these Terms are provided for informational purposes only. In case of discrepancies, the English version prevails.
  • j. Waiver: Waiver of any breach does not waive subsequent breaches. Failure to enforce any provision does not constitute a waiver of that provision.
  • k. Severability: If any part of these Terms is found invalid, the remaining provisions remain in full force and effect. Material limitations on licenses are severable.

Contact Us: For inquiries or questions, please reach out to SignChainat 2nd Floor, EDC Building, IT Park, Chandigarh, India.

Supplemental Terms in Certain Countries

Additional terms and conditions may apply to users located in specific jurisdictions. Please refer to applicable laws and regulations governing your use of the SignChain platform.

13. Terms Specific to SignChain Services

By using the SignChain service, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Service.

  • a. Grant of Usage Rights: SignChain agrees to provide SignChainServices to Customers as per these Terms. Each Customer, in turn, is granted a limited non-exclusive, non-transferable right and license during the Term to utilize the SignChain Services for internal business purposes. This includes the ability to implement, configure, and allow Authorized Users to access and use theSignChain Services as per the Subscription Plan and Documentation provided.
  • b. Authorized Users: Customer's Authorized Users must be uniquely identified by email address and username. No more than one individual may use the SignChain Services under the same Authorized User designation. If the Authorized User is not a Customer employee, their access is permitted only under confidentiality and other obligations at least as restrictive as those in these Terms, and solely for supporting Customer's internal business purposes.
  • c. Account Administrator: Customers have the authority to assign and authorize an individual or entity as their Account Administrator(s) to manage their Account. This includes configuring administration settings, granting access and use permissions, requesting additional services, managing templates, integrating third-party products, and accepting notices and terms on behalf of the Customer. The designation of Account Administrator(s) can be changed at any time through the Customer's Account.
  • d. Use of Analytics Data and AI Output: Customer retains ownership of AI Output (to the extent protectable under intellectual property law), subject to SignChain's ownership of underlying SignChain Services and related technology. SignChain may utilize AI Output for service provision and may generate and process Analytics Data to enhance its services. Customer may use Analytics Data for internal business purposes only, in connection with their use of SignChainServices.

Payment Terms:

  • ubscription Plan: The prices, features, and options of SignChainServices depend on the chosen Subscription Plan, which may be subject to change at SignChain's discretion.
  • No Refunds: All fees associated with the Subscription Plan or use ofSignChain Services, including those incurred by Authorized Users, are non-refundable unless expressly provided otherwise.
  • Recurring Charges: By registering for a Subscription Plan, Customer authorizes SignChain or its agent to charge their payment method on a recurring basis for applicable charges, taxes, and other incurred fees. This authorization continues throughout the Subscription Term and any Renewal Term.

14. Protection of Your Sensitive Data

  • a. Definition: "Confidential Information" refers to data uploaded by you or your Affiliates to SignChain Services ("Customer Data"), along with any other information disclosed to us in writing or orally, designated as confidential or proprietary at the time of disclosure. This includes any amendments to the terms and conditions of this agreement between you andSignChain. However, Confidential Information does not encompass information that: (i) becomes generally known to the public without any breach by SignChain; (ii) was rightfully in SignChain's possession without any restriction on use or disclosure at the time of disclosure; (iii) was independently developed by SignChainwithout reliance on your Confidential Information; or (iv) was rightfully obtained by SignChain from a third party without any duty of confidentiality.
  • b. Usage Restrictions and Non-Disclosure: Throughout and after the term, SignChain commits to: (a) utilizing your Confidential Information solely for the intended purposes; (b) refraining from disclosing such Confidential Information to third parties, except to select individuals such as our Affiliates, attorneys, auditors, consultants, and service providers on a need-to-know basis, all of whom are bound by confidentiality obligations at least as stringent as those herein; and (c) safeguarding such Confidential Information from unauthorized access and disclosure to a degree no less than the care afforded toSignChain's own Confidential Information.
  • c. Mandatory Disclosure: Should legal requirements necessitate the disclosure of your Confidential Information, SignChain will make reasonable efforts to provide you with prompt written notice prior to such disclosure, unless prevented by legal or administrative mandates. Additionally, SignChain will assist you in obtaining an order to protect your Confidential Information from public disclosure whenever reasonably feasible.
  • d. Ownership Acknowledgment: SignChain recognizes that, in the relationship between you and SignChain, all Confidential Information received from you, including Customer Data, remains your property. These Terms do not grant SignChain any rights, titles, or interests in your Confidential Information, except as explicitly provided herein. Any other data concerningSignChain Services shall remain the exclusive property of SignChainat all times.

15. Additional Responsibility Regarding Data Loss

SignChain provides customers with email copies of each eDocument sent through the platform to all relevant parties. In the event of any issues or loss of data, SignChain shall not be held liable as it ensures the provision of email copies as added in the platform. It is the responsibility of the customer to manage and safeguard their data effectively, including ensuring the retention of email copies for their records.

16. Blockchain Usage and Non-Responsibility Clause

Incorporating blockchain technology into its services, SignChainutilizes public blockchains. However, in the event of any failure or malfunction related to the blockchain, SignChain shall not be held responsible. It is important to note that the blockchains utilized bySignChain may be updated or changed periodically. Consequently, such updates or changes may result in alterations to customers' "Wallet Addresses" or "Blockchain Account IDs."SignChain cannot be held accountable for any such changes or their consequences. Customers are advised to stay informed about blockchain updates and their potential impacts on their accounts.

17. Term and Termination – Customers with SignChain.

  • a. Suspension of Access to SignChain Services. In accordance with these Terms, SignChain may suspend any use of theSignChain Services, remove any content, or disable or terminate any Account or Authorized User thatSignChain reasonably and in good faith believes violates these Terms. SignChain will use commercially reasonable efforts to notify you prior to any such suspension or disablement, unless SignChain reasonably believes that: (a) it is prohibited from doing so under applicable law or under legal process, such as court or government administrative agency processes, orders, mandates, and the like; or (b) it is necessary to delay notice in order to prevent imminent harm to the SignChain Services or a third party. Under circumstances where notice is delayed, SignChainwill provide the notice if and when the related restrictions in the previous sentence no longer apply.
  • b. Term. The period of effectiveness of these Terms, with respect toSignChain Services, begins on the date the Customer accepts these Terms and continues until the Customer’s Subscription Plan expires or its use of the SignChain Services ceases (including as a result of termination in accordance with this Section 6), whichever is later (“Term”).

18. LIMITATION OF LIABILITY.

Irrespective of any provision in the Terms, SignChain's liability to you for any claim arising from or related to SignChain services provided under this Agreement, including warranty claims, regardless of the legal basis or forum, shall be limited. Such limitation shall not exceed either the total amount paid by you to SignChain for the specific services giving rise to the claim during the twelve (12) month period preceding the first event that led to the liability, or $100, whichever is greater.

19. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these terms and conditions at any time. It is your responsibility to review this page periodically for changes.

20. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or by mail at 2nd Floor, EDC Building, IT Park, Chandigarh, India.

By using the SignChain service, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Service.

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